Privacy Policy

This Privacy Policy applies to Newlybook websites, applications, communications and services that link to it (collectively, the “Services”). “Newlybook,” “we,” “us” and “our” mean Newlybook, LLC, a Wyoming limited liability company, which operates the Services and is responsible for the personal information covered by this policy. It covers visitors, people planning a wedding, partners and collaborators invited into a couple workspace, vendor applicants, listed vendors, vendor owners and team members, and anyone who communicates with us.

Newlybook generally decides how information is used to provide and improve the Services. In some private workspace contexts, such as when a couple stores guest details or a vendor stores information about its team, Newlybook may process that information on the workspace owner's instructions. Vendors, payment processors, verification providers and websites linked from Newlybook may process information under their own privacy notices.

The information we collect depends on how you interact with Newlybook and which features are available to you.

Some information may be considered sensitive under applicable law, including account credentials, government identification, financial-account information, precise location, or voluntarily provided information that may reveal protected characteristics. We collect sensitive information only when reasonably needed for a requested feature, safety, verification, payment or legal purpose. We do not use sensitive information to infer characteristics for advertising.

The current Services do not ask users to submit consumer health data or biometric identifiers. Do not place allergy, accessibility, disability, reproductive-health, precise-location, facial-geometry or similar sensitive information into a general message, note or AI prompt. If a future feature needs consumer health data or biometric verification, Newlybook will provide a separate notice and obtain any consent required before collection.

• Directly from you, including forms, profiles, messages, uploads, bookings, support and AI interactions.
• From people you work with, such as a partner, collaborator, workspace administrator, vendor owner or teammate.
• From marketplace participants, when couples and vendors exchange inquiries, proposals, files, contracts or status updates.
• From service providers, including hosting, security, communications, analytics, payments, identity or business verification and fraud-prevention providers.
• From public or authorized sources,such as a vendor's public website, business registry, professional license source, insurance evidence, portfolio or a service the user chooses to connect.
• Automatically, through server logs, cookies or similar technologies when you use the Services.

We use information to:

• provide, personalize and maintain accounts and workspaces;
• match couples and vendors using stated constraints, preferences, service areas and availability information;
• support inquiries, proposals, contracts, booking records, payments, payouts, refunds and dispute handling when those features launch;
• generate, explain and improve planning suggestions and other AI features;
• verify identity, business, license, insurance or other defined evidence and show what was checked and when;
• communicate about early access, accounts, transactions, support, safety, policy changes and—where permitted—Newlybook news;
• monitor reliability, measure feature performance, conduct research and develop new Services;
• prevent fraud, abuse, discrimination, security incidents and other violations of our Terms; and
• comply with law, enforce agreements, establish or defend legal claims and protect people, property and the Services.

We may aggregate or de-identify information so it can no longer reasonably be linked to an individual. We may use and disclose that information for product, research, measurement and business purposes and will not attempt to re-identify it except to test our de-identification safeguards.

When a couple joins early access, we collect an email address and may collect optional wedding market, timing, planning stage and primary planning challenge. When a vendor applies, we collect a business name, work email, category, primary service market and website or portfolio. We also record the audience, referral or campaign context, consent version and submission timestamps.

We use this information to manage the founding lists, prevent duplicate submissions, understand launch demand, select markets and categories, review vendor-program fit, personalize invitations and send launch communications. A vendor application does not guarantee acceptance, ranking, leads or bookings. You can unsubscribe from marketing at any time and request deletion by contacting us as described below.

Newlybook may use AI to organize information, compare options, summarize documents, identify missing details, recommend next steps, draft content or support matching and safety workflows. When an AI feature uses your information, the interface should identify the feature, relevant sources and any action that requires your review.

• Private prompts, messages, wedding documents and workspace content may be sent to contracted AI service providers only to provide, secure and support the requested feature.
• Newlybook does not use private workspace content to train a third-party general-purpose model for unrelated users unless we clearly disclose that use and obtain any consent required by law.
• We may use feedback and de-identified or aggregated interaction data to evaluate and improve our own features.
• Newlybook does not make a solely automated decision that produces a legal or similarly significant effect for a user. Consequential actions such as booking, signing, paying, publishing or sharing private information require a person's direction or approval.

AI output can be incomplete or wrong. Users should review sources, contracts, prices, dates, legal obligations and other important details before relying on an output or taking action.

Information is shared within Newlybook according to the feature and audience shown at the time:

• Vendor profiles. Business profiles, portfolio content, service details, verification labels and reviews may be visible to marketplace users or, where stated, the public.
• Couple-to-vendor sharing.We may share an event brief, date or range, market, guest-count range, budget band, preferences and inquiry content with vendors selected by the couple or included in a couple-authorized opportunity. We will not treat a couple's entire private workspace as vendor-visible.
• Shared workspaces. Partners, collaborators, vendor owners and team members can see information permitted by their role. Workspace administrators are responsible for choosing roles and removing access when it is no longer appropriate.
• Bookings. A couple and vendor may see the shared messages, files, proposal, contract, schedule, payment status and activity needed to manage their relationship. Private vendor notes and private couple planning notes are not shared unless the user chooses to share them.

Once information is shared with another user, that user may process it independently. Newlybook's Terms restrict vendors from using couple information for unrelated marketing or resale without separate permission.

We may disclose information to:

• service providers that host data, secure the Services, send communications, provide customer support, process payments, verify businesses or identities, provide AI functionality, measure product performance or otherwise act for Newlybook;
• payment and financial partners that independently process payment, payout, identity, tax and fraud-prevention information under their own notices;
• professional advisers, auditors, insurers and financing partners subject to appropriate confidentiality duties;
• law enforcement, regulators, courts or other parties when we reasonably believe disclosure is required by law or necessary to protect rights, safety, property, users or the Services; and
• participants in a merger, financing, acquisition, reorganization, bankruptcy or sale of all or part of the business, subject to customary safeguards and applicable notice requirements.

We require service providers to process personal information only for authorized purposes and to apply protections appropriate to the data and service.

Newlybook does not sell personal information for money. Newlybook does not currently share personal information for cross-context behavioral advertising or process it for targeted advertising as those terms are defined by applicable U.S. state privacy laws. We do not use early-access form responses to build or sell third-party advertising audiences.

If our practices change, we will update this policy, provide any required notice and offer legally required opt-out controls before the new practice begins. We will also treat a recognized opt-out preference signal, such as Global Privacy Control, as required by applicable law.

The current prelaunch site uses server logs and technologies needed to load pages, secure forms, prevent abuse and remember information necessary for a requested interaction. It records limited campaign parameters submitted with an early-access form. The current site does not use third-party advertising pixels.

As the Services develop, we may use first-party analytics or similar technologies to understand performance and feature usage. Where law requires, we will request permission before using non-essential technologies and provide controls to change that choice. Because there is no uniform industry response to browser “Do Not Track” settings, we do not respond to that setting unless required by law; Global Privacy Control is handled as described above.

We retain personal information only as long as reasonably needed for the purposes described here, including to provide an account or workspace, maintain booking and transaction records, resolve disputes, detect fraud, comply with tax and legal duties, enforce agreements and maintain appropriate backups. The period depends on the type of information, the user relationship, user choices, legal requirements and the sensitivity and risk of the data.

Early-access and application records are retained while we operate the founding program and prepare relevant launch invitations, until the user asks us to delete them, or until they are no longer reasonably needed. When retention is no longer justified, we delete, de-identify or isolate the information from active use, subject to limited backup and legal-retention periods.

We use administrative, technical and organizational safeguards designed for the nature of the information, including access controls, private storage for form submissions and security monitoring. No method of storage or transmission is completely secure. Users should use strong credentials, limit workspace access and avoid placing card, bank, government-ID or other sensitive data in ordinary messages.

• Account and workspace controls. Update available profile fields, notification choices, roles and sharing settings in the Services when those controls are available.
• Marketing. Use the unsubscribe link in a marketing email or contact us. We may still send non-marketing messages about an account, application, transaction, safety or policy change.
• Access, correction and deletion. Ask to access, correct or delete personal information, subject to authentication, legal exceptions and information controlled by another user.
• Connected services. Remove a connected service through the relevant account setting or the third party, where available.

To make a privacy request, email privacy@newlybook.com with “Privacy request” in the subject line and describe the request and the email address associated with Newlybook. We may ask for information reasonably necessary to verify identity and authority. We will not discriminate against a person for exercising a privacy right.

Depending on residence and whether a law applies to Newlybook, a user may have rights to confirm processing; access, correct, delete or obtain a portable copy of personal information; opt out of sale, targeted advertising or certain profiling; limit certain uses of sensitive personal information; and appeal a denied request. We will honor rights required by applicable law and may honor them more broadly when feasible.

An authorized agent may submit a request where permitted by law. We may require proof of authorization and may verify the request directly with the user. To appeal a decision, reply to the decision or email the address above with “Privacy appeal.” California residents may also request information about the categories of personal information collected, sources, purposes, recipients and specific pieces of information, as provided by applicable law.

A user may provide information about another person—for example, a partner, wedding guest, family member, collaborator, vendor contact, employee or contractor. Only provide information you are authorized to share and that is reasonably needed for the feature. If the feature sends a message to that person, review the recipient and content before sending.

Workspace owners and vendor organizations are responsible for giving their collaborators and team members any notice required by law and for maintaining appropriate permissions. A person whose information was provided by someone else may contact us to ask about access, correction or deletion. We may need to consider the rights and instructions of the workspace owner and other people before acting.

Newlybook accounts and vendor applications are intended for people age 18 or older. The Services are not directed to children under 13, and we do not knowingly collect personal information directly from a child under 13. Wedding workspaces may contain limited guest details about minors supplied by an adult; that adult is responsible for having authority to provide the information and limiting it to what is necessary. Contact us if you believe a child provided information directly without appropriate permission.

Newlybook is currently a U.S.-focused service. If you access the Services from another country, information may be transferred to and processed in the United States and other locations where our service providers operate. Local law may provide additional rights. Contact us to exercise them, and we will respond as required by applicable law.

We may update this policy as the Services, providers and law change. We will post the updated date and provide additional notice when a change is material or when law requires consent. A material change will not be applied retroactively in a way that is inconsistent with our prior promises unless permitted by law and accompanied by appropriate notice or consent.

Questions, privacy requests and complaints may be sent to Newlybook, LLC at privacy@newlybook.com. Please do not send government identification, payment credentials or other highly sensitive documents by ordinary email. We will provide a secure method if verification material is needed.